De'Longhi
Under cup group for Delonghi Classic coffee machine EM400 EM450 AS00007636
MPN AS00007636
Low stock: 1 left
Available for express shipping within 24h
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Questions about compatibility?
Questions about compatibility?
Let us help you make sure you're purchasing the right part. You can contact us in several ways and we reply quickly:
- On WhatsApp at +39 351 477 3077
- In chat, by clicking the icon at the bottom right
- By phone at 091-6828368 091-6828368
- By email at info@pgsorvico.shop
Shipping and returns
Shipping and returns
The order will be processed within 1 working day of the purchase.
- Shipping
Orders are processed within 24 working hours of receiving payment.
The shipping cost is €5.99 for Italy, France, Germany, Spain, the United Kingdom, Austria, Portugal, Poland, the Netherlands, the Czech Republic, Slovakia, Hungary, Belgium, and Luxembourg for orders under €39.99.
For orders over €40.00 to these countries, shipping will be free.
The shipping cost may vary from €5.99 to €44.99 for the rest of the world depending on the destination and the total weight of the order.
Delivery times are indicative and may vary due to temporary courier disruptions or geopolitical events.
PG Service cannot be held responsible for delays caused by strikes, adverse weather conditions, customs delays, or sociopolitical events beyond its control.
Delivery times for Italy are approximately 2-3 working days for 95% of the Italian territory; timing variations may apply for smaller islands, remote locations, or exclaves.
Delivery times for European Union countries may vary from 5 to 15 working days, excluding smaller islands and remote locations.
Delivery times for the rest of the world may vary from 10 to 70 working days and will depend on the international postal system's timings.
Customs costs, duties, import taxes, clearance into your country, or similar events are always the responsibility of the recipient.
- Returns
Returns of items can be made within 14 days of receipt, and transportation costs are the responsibility of the buyer.
Refunds are issued within 7 days of receiving the product.
If you have used our facilitated return service, the shipping costs will be deducted from the total refund amount.
Refunds will be issued using the same payment method used.
The refund covers the entire amount paid by the buyer, excluding shipping costs.
In the case of products received damaged, worn, or missing their internal, external parts, or packaging if present, no refund will be issued. Proof of the product will be provided upon receipt through direct contact.
We recommend always using a traceable shipping method for returning products; in no case will we be held responsible for the loss of the product.
Important product information
Important product information
Read these notes on compatibility, measurements, packaging, photos and technical data before purchase.
Customs data, HS Code and country of origin
The data relating to HS Code, customs code and country of origin, when present, is indicative and does not constitute customs advice. It is reported based on the information available when the product page was created, provided by the manufacturer or found on the product/packaging. This data may change. For specific customs requirements or absolute certainty, we recommend contacting us before purchase.
Product packaging
As we sell spare parts and accessories for household appliances, many items are supplied loose by manufacturers, without printed or dedicated packaging. When original or specific packaging is present, it is normally visible in the item photos. Otherwise, the product may be supplied in neutral packaging or without retail packaging, always with suitable protection for transport.
Item dimensions and measurements
The measurements shown on the product page are taken when the item is created and may have a small indicative tolerance of about 1-3 mm. Compatibility should mainly be checked through the brand and model indicated in the description. If the spare part is purchased for models not included in the compatibility list, we cannot guarantee correct fitting based on measurements alone.
Photos, details and technical specifications
The photos and technical specifications are created or reported with care when the product page is created. The manufacturer may change small aesthetic, construction or technical details over time without notice. Any variations do not affect compatibility when the item is purchased for the models indicated in the description. For use on models not listed as compatible, we recommend contacting us before purchase.
General note
The information on the product page is intended to help the customer choose the correct spare part and does not limit the rights provided by current legislation on the legal guarantee of conformity.
Product origin and safety
Product origin and safety
Customs data
- Country of origin
- China (CN)
- HS code
- 8516900099
Manufacturer
- Company
- De'Longhi Appliances s.r.l.
- Address
- Via L. Seitz, 4731100 Treviso (Treviso)
- Country
- Italy (IT)
- Contact
- Phone: +39800809065 Email: delonghiappliances@pec.delonghiappliances.it Website: https://www.delonghigroup.com/
Responsible person
- Company
- De'Longhi Appliances S.r.l.
- Address
- Via L. Seitz, 4731100 Treviso (Treviso)
- Country
- Italy (IT)
- Contact
- Phone: +39800809065 Email: delonghiappliances@pec.delonghiappliances.it Website: https://www.delonghigroup.com/en
Technical features
- Original Delonghi spare part
- Country of manufacture: Made in China
- Material: plastic, steel, and silicone
- Color: black
- What's included: portafilter housing group, chrome attachment plate, 4-way valve, filter shower, gasket, mushroom valve, spring, water inlet fitting, and central screw
- Codes listed on the spare part: CM5400DC
Explanations about the spare part
This dispensing block has multiple functions; first of all, it releases water under controlled pressure, thanks to the mushroom valve mounted on the spring. The 4-way valve manages the incoming water, indicates the correct value to the pressure gauge, and directs the water to the portafilter for coffee dispensing or to the steam outlet tap, depending on the function selected by the user. It also serves as a portafilter holder; the 3 bayonet guides at the bottom are essential for properly housing the filter holder inside.
Symptoms, what problems can a faulty under-cup group cause?
Report any error codes in addition to Q&A
QUESTION: Why can't I mount the portafilter on my Delonghi Classic?
ANSWER: Some coffee residue may have solidified in the under-cup guides. Clean the entire area thoroughly and check that they are perfectly intact.
QUESTION: When I let out some water without the portafilter, it splashes from all sides, why?
ANSWER: This usually means that the perforated shower is clogged with coffee sediment. Remove the central screw and clean the small holes thoroughly, then use a brush to clean the base where the perforated disc mounts.
QUESTION: While making coffee, I have water leaks from the sides of the portafilter on my Delonghi Classic, what is it due to?
ANSWER: The gasket is probably worn out; replace it or replace the entire under-cup group if you have other issues such as low creaminess or broken guides.
Our advice and Diagnostics
- Periodically clean the entire lower area of coffee residues, especially remove the disc with the small holes and clean it thoroughly to avoid clogs that cause mold buildup. Periodically descale as indicated in the instruction manual or at least every 3 months.
Installation instructions
- Replacing this part is not simple; it is recommended for individuals with good maintenance and DIY skills. We also recommend replacing the water tube gaskets (not provided but available in our catalog).
Not what you're looking for?
In addition to the portafilter attachment group, we have many original Delonghi accessories and spare parts available in our catalog. If you can't find what you need through self-navigation, feel free to contact us anytime; we will respond within a few hours, even during holidays and weekends. And if a product is not available, we will do everything we can to find it and order it specifically for you. You can find much more with us beyond spare parts for Delonghi coffee machines!
Compatibility (is it suitable for my product?)
This filter holder support is verified for use on the following Delonghi coffee machine models. Find the identification label on your appliance and check compatibility. Still unsure? Write to us for immediate support.
Classic
EM450.M
EM450J-M
EM450J-W
EM450M
Classic Extension
EM400M
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For all orders over €40.00, shipping will be free.
Valid only for shipments to Italy, France, Germany, Spain, Austria, Portugal, Poland, Czech Republic, Slovakia and Belgium.
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Not sure about your purchase? Need assistance? Need to return the item?
Contact us, we will find a solution that suits your needs in a very short time!
