De'Longhi
Remote control for Delonghi air conditioner Pinguino PACEM82K 5515111110 AS00005227
MPN AS00005227
Out of stock
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Questions about compatibility?
Questions about compatibility?
Let us help you make sure you're purchasing the right part. You can contact us in several ways and we reply quickly:
- On WhatsApp at +39 351 477 3077
- In chat, by clicking the icon at the bottom right
- By phone at 091-6828368 091-6828368
- By email at info@pgsorvico.shop
Shipping and returns
Shipping and returns
The order will be processed within 1 working day of the purchase.
- Shipping
Orders are processed within 24 working hours of receiving payment.
The shipping cost is €5.99 for Italy, France, Germany, Spain, the United Kingdom, Austria, Portugal, Poland, the Netherlands, the Czech Republic, Slovakia, Hungary, Belgium, and Luxembourg for orders under €39.99.
For orders over €40.00 to these countries, shipping will be free.
The shipping cost may vary from €5.99 to €44.99 for the rest of the world depending on the destination and the total weight of the order.
Delivery times are indicative and may vary due to temporary courier disruptions or geopolitical events.
PG Service cannot be held responsible for delays caused by strikes, adverse weather conditions, customs delays, or sociopolitical events beyond its control.
Delivery times for Italy are approximately 2-3 working days for 95% of the Italian territory; timing variations may apply for smaller islands, remote locations, or exclaves.
Delivery times for European Union countries may vary from 5 to 15 working days, excluding smaller islands and remote locations.
Delivery times for the rest of the world may vary from 10 to 70 working days and will depend on the international postal system's timings.
Customs costs, duties, import taxes, clearance into your country, or similar events are always the responsibility of the recipient.
- Returns
Returns of items can be made within 14 days of receipt, and transportation costs are the responsibility of the buyer.
Refunds are issued within 7 days of receiving the product.
If you have used our facilitated return service, the shipping costs will be deducted from the total refund amount.
Refunds will be issued using the same payment method used.
The refund covers the entire amount paid by the buyer, excluding shipping costs.
In the case of products received damaged, worn, or missing their internal, external parts, or packaging if present, no refund will be issued. Proof of the product will be provided upon receipt through direct contact.
We recommend always using a traceable shipping method for returning products; in no case will we be held responsible for the loss of the product.
Important product information
Important product information
Read these notes on compatibility, measurements, packaging, photos and technical data before purchase.
Customs data, HS Code and country of origin
The data relating to HS Code, customs code and country of origin, when present, is indicative and does not constitute customs advice. It is reported based on the information available when the product page was created, provided by the manufacturer or found on the product/packaging. This data may change. For specific customs requirements or absolute certainty, we recommend contacting us before purchase.
Product packaging
As we sell spare parts and accessories for household appliances, many items are supplied loose by manufacturers, without printed or dedicated packaging. When original or specific packaging is present, it is normally visible in the item photos. Otherwise, the product may be supplied in neutral packaging or without retail packaging, always with suitable protection for transport.
Item dimensions and measurements
The measurements shown on the product page are taken when the item is created and may have a small indicative tolerance of about 1-3 mm. Compatibility should mainly be checked through the brand and model indicated in the description. If the spare part is purchased for models not included in the compatibility list, we cannot guarantee correct fitting based on measurements alone.
Photos, details and technical specifications
The photos and technical specifications are created or reported with care when the product page is created. The manufacturer may change small aesthetic, construction or technical details over time without notice. Any variations do not affect compatibility when the item is purchased for the models indicated in the description. For use on models not listed as compatible, we recommend contacting us before purchase.
General note
The information on the product page is intended to help the customer choose the correct spare part and does not limit the rights provided by current legislation on the legal guarantee of conformity.
Product origin and safety
Product origin and safety
Customs data
- Country of origin
- China (CN)
- HS code
- 8415900099
Manufacturer
- Company
- De'Longhi Appliances s.r.l.
- Address
- Via L. Seitz, 4731100 Treviso (Treviso)
- Country
- Italy (IT)
- Contact
- Phone: +39800809065 Email: delonghiappliances@pec.delonghiappliances.it Website: https://www.delonghigroup.com/
Responsible person
- Company
- De'Longhi Appliances S.r.l.
- Address
- Via L. Seitz, 4731100 Treviso (Treviso)
- Country
- Italy (IT)
- Contact
- Phone: +39800809065 Email: delonghiappliances@pec.delonghiappliances.it Website: https://www.delonghigroup.com/en
Technical features
- Original Delonghi spare part
- MPN (Manufacturer Part Number): AS00005227
- Country of manufacture: Made in China
- Color: black
- Compatible series (check the models under compatibility): Pinguino
- Required battery type: requires two AAA batteries (mini size), NOT included
- Printed data on the product: 5515111110
Measurements personally checked by the PG Service team
- Height 121mm
- Width 56.5mm
- Thickness 16.5mm
What is its function?
Using a remote control with a portable air conditioner allows you to manage every operational parameter from a distance. Through an infrared signal, the device communicates with the air conditioner's electronic board to adjust the temperature, fan speed, and dehumidification functions.
Symptoms, what problems can you solve by replacing the remote control
Question: What are the signs of a malfunctioning remote control?
Answer: Typical symptoms include the unit not responding to commands and the need to get too close to the air conditioner. If, after changing the batteries, the air conditioner still does not receive the input, the internal circuit of the remote control may be defective.
How to preserve the component's lifespan
To extend the life of your Delonghi remote control, it is advisable to clean the buttons with a soft, slightly damp cloth. A common mistake is leaving the batteries inside during long periods of inactivity: the oxidation of the contacts caused by acid leakage from the batteries irreparably damages the electronic tracks. Keep it away from direct heat sources and excessive humidity to prevent display malfunctions.
PG Service experts recommend
The experts' advice is to always use high-quality alkaline batteries to avoid voltage drops that can affect the remote control's memory. If the air conditioner does not respond, check for any physical obstacles between the remote control and the unit. A method used by technicians to verify that the remote control is actually emitting the infrared signal is as follows: ensure that the batteries are charged, then start your mobile phone's camera and point the lens at the emitter diode located at the top of the remote control without pressing the shutter button. Then press some buttons on the remote control: you should see some type of signal through the camera. If you see nothing, it is likely that the remote control is faulty. This method is not compatible with all models, however, it is always advisable to try.
Do you need anything else?
In addition to the replacement remote control unit, we have a wide range of original Delonghi accessories and spare parts available in our catalog. If you cannot find what you need through independent navigation, you can contact us at any time, and we will respond to you in no time, even during holidays and weekends. And if an item is not available, we will do everything we can to find it and order it specifically for you. You can find much more with us beyond spare parts for Delonghi air conditioners!
Compatibility (is it suitable for my product?)
This remote control is certified for use with the following Delonghi air conditioner models. Find the identification label on your appliance and check compatibility. Still unsure? Write to us for immediate support.
Pinguino
PACEM82K
PACEM82K.1

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For all orders over €40.00, shipping will be free.
Valid only for shipments to Italy, France, Germany, Spain, Austria, Portugal, Poland, Czech Republic, Slovakia and Belgium.
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Not sure about your purchase? Need assistance? Need to return the item?
Contact us, we will find a solution that suits your needs in a very short time!